Reporting a wrong fact
This is the most useful message you can send. To make it quick to act on, include three things:
- The address of the page.
- The sentence you believe is wrong.
- A link to a source that shows the right answer.
Corrections with a source go up the same day. Corrections without a source still get looked at, they just take longer.
Other enquiries
- Advertising and sponsorship.
- Press and interview requests.
- Rights questions about anything shown on the site.
Use the same address. Put the subject in the first line.
What we cannot help with
- Game support, refunds, or pre-order problems. Those go to Rockstar Support, PlayStation, or Xbox.
- Account or billing questions for any game or store.
- Requests to publish a leak or an unsourced claim.
Reply time
Usually within two working days. Around a Rockstar announcement it can take longer, because the pages come first.